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Terms and Conditions

The purchase through this portal can only be made with a bank transfer, credit card, and on the pay pal platform for shipments to Spanish territory. For shipments abroad, contact equipodob@dobcloud.com, where the steps to follow to make your purchase will be indicated. Buy through the portal www.hacemosnubes.com 1 – Select the service or work you wish to purchase and use the link "Finish Purchase". 2 – Enter your email and click the “Send” link. 3 – You will be redirected to the payment gateway of the agreed bank so that you can enter your credit card details and make the payment. with a form to fill in your shipping and billing information. 4 – If the operation has been carried out correctly, you will immediately receive a confirmation email, Purchase Conditions Regulations The services provided through this portal comply with the provisions of Spanish legislation and current European regulations regarding : – The book and reading. - Intellectual property. - Personal data protection. – Information society and electronic commerce. Rights As a user of the services for the sale of publications, services and Works on this portal, you have the right to receive an invoice for all the purchases you make. You also have the right to make any claims you deem necessary, taking refuge in the legislation regulating electronic commerce. Security of payments When you purchase a publication, Work or service through this portal, paying by credit card, or Pay Pal, you access the gateway of the banking entities with which the corresponding payment service contract has been established. . The security of the transaction does not correspond to the Company, but to the payment services of the banking entities that, for this, enable a secure page (SSL protocol – https://www.hacemosnubes.com/comprasegura Taxes The prices marked on the publications include the corresponding VAT: 21% for those available in electronic support.In the event that you are a resident of the Canary Islands, Ceuta, Melilla or in a country that does not belong to the European Union, in order not to pay VAT on this publication, work or service should be addressed to the email equipodob@dobcloud.com, where the amount to be transferred will be indicated and the shipment of your publication, work or service will be managed. The Company will not be responsible for excise taxes at the destination of the shipping, tariffs or other expenses Shipping costs The marked prices include shipping or implementation costs. Intellectual property The texts, images or videos of the publications, works or services acquired through this portal may not be reproduced in whole or in part; Nor is its computer processing permitted, nor is it transmitted in any form or by any means, whether electronic, mechanical, or photocopying, by registration or other means, without the prior written permission of the publisher and, where appropriate, the author. . .

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SERVICE CONTRACT

 

The Buyer receives the services of FJL Business Services Business Advisor consisting of Consulting and Digital Management, described as individual services or products in the online store of the site www.hacemosnubes.com.

1) The Service Provider consents to the hosting of information and data in the Service Provider's domain: www.hacemosnubes.com/Dobcloud.com, with the access and conditions established by it, and described in each of them on the website.

2) The Service Provider guarantees the security and integrity of the information received and undertakes to execute the maintenance of the necessary tools to safeguard its correct functioning and facilitate web access without service restrictions, except for las_cc781905-5cde-3194-bb3b- 136bad5cf58d_ that may be caused by third parties  hosting sublessors.

3) This contract has the duration agreed between the parties for each service from immediacy to a maximum of one year for the provision of services, which will include its duration in its description.

4) The service provider makes available to the borrower an online post-sale consultation service, regulated on the provider's website.

5) The Provider submits to legally established commercial arbitration in case of claim not satisfied by the online or face-to-face after-sales service of www.hacemosnubes.com, and in any case to the competent administrative and commercial jurisdiction in the Community of from Madrid

refund policy

Print

DOB Digital On Board reserves the right to host sites that are considered outside of the current Spanish law and likewise the right of Admission. The Client has at his disposal a mailbox for complaints and claims at equipodob@dobcloud.com. These will be processed in accordance with the quality standards required by current legislation on consumption, e-commerce and the use of digital technology applicable in Spanish territory, and likewise to the agreements on electronic commerce, advertising and web content. signed by the Spanish State. The Term to request the cessation of Dob Digital On Board services is unlimited during the provision of the same. The money received from the client will be reimbursed in those cases in which, for reasons not attributable to the client, included in the Service Provision Contract, this is not carried out, and also when the execution of the contracted service does not conform to what is offered on this website. , or in the Service Provision Contract signed between DOB Digital On Board and the client. The Client may request the reimbursement of the amounts paid and the cessation of the service during the first 10 days of the same, without prejudice to the fact that during the remaining time of the contract, the client may request the termination of the service, without consideration. DOB Digital On Board makes available to the client an online assistance service for 24 hours to guarantee the quality of its provision, as well as for the modifications agreed in the Service Provision Contract, or those incidents related to the malfunction of the service, and the rapid actions for its recovery.

Applicable regulations

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